Live / Mobile
One account gives you access to sports markets — including PBA and NBA basketball betting — alongside live casino tables, slots and more. Where local law permits, you can fund and manage everything through GCash, Maya or GrabPay from the same wallet.
The registration form asks for your email address, a password you set yourself, and your basic contact details. After you submit the form, a confirmation is sent to the email you provided — open that message and follow the link to activate your account. Once active, you can log in and reach the lobby immediately. Your account wallet connects to the payment options shown in your account settings, and your full transaction history is visible there after each deposit or withdrawal. If anything in the form is unclear, the help prompt on the registration page explains each field. We ask for identity details at the point your account reaches the verification stage — the fields and required documents are shown in your account dashboard when that step becomes available. Access to specific markets depends on local law and eligible regions, and any restrictions are shown to you during the process.
After submitting the form, check your inbox for an activation link. Follow it to confirm your address and unlock full account access. If the message does not arrive, the resend option is on the confirmation screen.
Your wallet connects to the payment methods shown in your account settings. Deposits and withdrawals are recorded in the transaction section so you can check the exact status at any point without contacting support.
After your first login, the lobby is organized into sports, live casino and slots. Switching between a basketball market and a live table takes one tap — both sit under the same account and the same wallet balance.
If a step in the registration process is unclear, the live chat route is open from the account page. Our support team can walk you through the specific field or document that is causing the delay.
After you register and log in, the payment section of your account shows the methods available in your region. For the Philippines, GCash, Maya and GrabPay are the e-wallet options we support where local law permits. Select the one you use, enter the amount shown within the Deposit references on your account, and follow the wallet steps to complete the transfer. The deposited amount reflects in your account wallet and is visible in your transaction history. Availability of specific payment channels depends on your region and the current method status shown in your account at login.
Link your GCash account through the payment section after registration. Deposits follow the standard GCash transfer flow — enter the amount, confirm on the GCash app, and the funds appear in your account wallet. Supported where local law permits.
Maya is available as a deposit option from the same payment section of your account. The transfer is handled through the Maya interface. Your account transaction history records each deposit with a timestamp and amount.
GrabPay works alongside GCash and Maya in the payment section of your account. Select it from the available methods list, follow the GrabPay confirmation steps, and the deposit is added to your wallet immediately after the transfer is confirmed.
Getting through the registration form smoothly means having a few things ready before you start. None of these are complicated — it is mostly about making sure you are on the right page and that your contact details are accessible. Run through this short checklist and the form should take only a few minutes to complete. If you have already registered and are returning to log in, the same points apply to the login screen.
Make sure you are on 10jilicom before entering any details. The address in your browser bar should match exactly. Do not proceed on pages that look similar but use a different URL — go directly to the address you have saved or bookmarked.
You will need an active email address to complete registration — a confirmation link is sent there. Have your phone nearby too, as some account steps send a verification message to your registered number. Access to both keeps the process uninterrupted.
Choose a password before you start. It needs to meet the strength requirement shown on the registration form — a mix of letters, numbers and at least one special character is the standard shown there. Write it somewhere secure before submitting.
Full name and date of birth are required fields. These must match the identity document you may be asked to submit at the account verification stage. Having them consistent from the start avoids a delay when that step becomes available in your dashboard.
If you have already registered but cannot log in, the account recovery path starts on the login page itself. There is a link below the password field that opens the account recovery options visible in the interface — follow the steps shown there, which will ask you to confirm the email address linked to your account. Further instructions are sent to that email address. Do not attempt to create a second account if you are locked out — go through the recovery route first, as duplicate accounts cause access issues. If the email linked to your account is no longer active, or if the recovery steps shown in the interface do not resolve the issue, contact our support team directly. The support route is open through live chat on the account page and via the contact options in the Help section. Have your registered email and any identity details you used during registration ready when you reach out — this speeds up the verification step our support team follows before making any account change.
The recovery link is directly below the password field on the login screen. Select it and enter the email address you registered with. Instructions are sent to that address and guide you through the next step.
Open the recovery email and follow the link inside. The link is time-limited — the exact window is shown in the message. If it has expired, return to the login page and request a new one.
The recovery link takes you to a screen where you set a new password. Once confirmed, you are returned to the login page. Use your email and the new password to complete the login and reach your account dashboard.
If the recovery steps do not work — for example, if your registered email is no longer accessible — reach support via live chat. Have your full name, registered email and identity details ready to help the team locate your account.
If a step in registration or login does not behave as expected, there are three direct ways to reach us. Each route is accessible from the account page or the Help section in the main navigation — no need to search for a contact address separately.
The live chat button is visible on the registration and login pages. Open it and describe the step where you are stuck — a support agent will respond and walk you through the specific field or action needed. No form required.
The Help section in the main navigation covers the most common registration and login questions in detail. Check there first if you want a written answer — the steps shown match the current interface on 10jilicom.
For issues that require a document or screenshot — like an identity verification question or a payment confirmation — use the support email address listed in the Help section. Include your registered email so the team can locate your account quickly.
Your account details are handled through the processes described in the Privacy Policy and Terms linked at the bottom of every page on 10jilicom. Before registering, we suggest reading the relevant sections so you understand what information is collected and how it is used. Access to all markets depends on local law, and the platform shows eligibility information at the point you need it — during registration or when you try to access a specific section. Our support team follows a documented verification process before making any change to an account, so no one can alter your details without going through the published steps.
Always confirm the address bar shows 10jilicom before entering your email or password. If the URL differs by even one character, do not proceed. Bookmark the correct address after your first visit to avoid confusion in future sessions.
The Privacy Policy and Terms of Service are accessible from the footer of every page. They describe how account data is stored and what conditions apply to your account. Read them before you complete registration — the links are always current.
Access to sports betting, live casino and other sections depends on local law and eligible regions. The platform shows you what is available in your region during and after registration. No section is hidden — restrictions, where they apply, are shown in your account.
Any request to change your registered email, password or identity details goes through a support verification step. The steps are published in the Help section. This process is in place to protect your account from unauthorised changes.
These are the questions we hear most often from people going through the registration process for the first time, or returning to log in after a break. If your question is not answered here, the live chat and Help section on 10jilicom have the specific steps for your situation.
You need a valid email address, a password, and your basic personal details — full name and date of birth. These are entered directly into the registration form on 10jilicom. A confirmation link is sent to your email to activate the account after you submit.
Yes. After you register and log in, the payment section of your account shows GCash as an available deposit method for eligible Philippines regions. Select it, enter the amount within the limits shown, and complete the transfer through the GCash app. The amount is added to your wallet immediately once confirmed.
Check your spam or junk folder first, as confirmation emails sometimes land there. If it is not there, return to the confirmation screen on 10jilicom — there is a resend option. If the issue continues, contact support via live chat with the email address you registered with.
Yes. One registered account gives you access to the sportsbook — including PBA and NBA basketball markets — and the casino lobby, which includes live dealer tables and slots. Your wallet balance is shared across both sections, and you can switch between them without logging out.
Use the recovery link on the login page. Enter your registered email address and follow the instructions sent to your inbox. The link inside the email is time-limited, so open it promptly. If the email linked to your account is no longer active, reach support through live chat.
Access to 10jilicom and its features depends on local law and eligible regions within the Philippines. During registration, the platform shows what is available based on your details. Any restrictions or eligibility conditions are displayed as part of the registration process — not after the fact.